Privacy policy
Welcome to Lixura. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by our payment partners)
- Order history
- Device information, browser type, IP address, and cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails or offers (only if you choose to receive them)
3. Payment Security
All online payments are processed through trusted and secure payment gateways. Lixura does not store your complete credit or debit card information on our servers.
4. Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties such as:
- Payment gateway providers
- Shipping and logistics partners
- Website hosting and technology providers
- Legal authorities when required by law
6. Data Security
We use appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Lixura
Email: lixuraofficial@gmail.com
Whatsapp number : 6280411793