Shipping policy

Thank you for shopping with Lixura. We are committed to delivering your orders safely and on time.


Order Processing


  • Orders are typically processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons or promotional events, processing times may be slightly longer.


Shipping Time


Estimated delivery times:


  • Metro Cities: 3–7 business days
  • Other Locations: 5–10 business days
  • Remote Areas: 7–12 business days


Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.


Shipping Charges


  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • We may offer free shipping on eligible orders or promotional campaigns.


Order Tracking


Once your order has been shipped, you will receive a tracking number via email or SMS (where available). You can use this tracking number to monitor your shipment.


Delivery


Please ensure that the shipping address and contact details provided during checkout are accurate.


If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or failure to accept delivery, additional shipping charges may apply for re-delivery.


Delayed Shipments


While we work with trusted courier partners, occasional delays may occur due to:


  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier service disruptions
  • Other events beyond our reasonable control


We appreciate your patience in such situations.


Damaged or Incorrect Orders


If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos or videos of the product. We will review your request and arrange a replacement or refund where applicable.


International Shipping


Currently, Lixura ships only within India. International shipping may be introduced in the future.


Contact Us


If you have any questions about shipping, please contact us:


Lixura

Email : lixuraofficial@gmail.com

Whatsapp number - 6280411793